Updated Friday 20 March

Dear customer,

Following the announcement by the government today, we would like to confirm Isaacs, The Briarbank Bar and The Gardeners Arms are now closed until further notice.

We hope to be able to welcome you back soon, but until that time stay safe and look out for each other.

Bentleys Restaurants Limited

Friday 20 March

Dear customer,

Thank you for your cooperation regarding our temporary closure for a company-wide meeting this morning. As promised, we would like to update you on our plans during this challenging time. Firstly, we’d like to assure you that the safety of our customers and staff is a top priority for us.

We have decided that we will re-open Isaacs from Monday 23 March, but with a limited service. Our opening hours will be 10:00 – 20:00, seven days a week. All of this is subject to the latest government advice. We will not be re-opening The Briarbank Bar until further notice. We will confirm our plans regarding The Gardeners Arms in due course. In order to minimise risk, we will be only taking card and all other forms of contactless payments. Unfortunately, we will be unable to accept cash, at least for the foreseeable future.

Please note, we have also made the decision to cancel live music across all of our venues until the end of April. We will update you all regarding the future of our live music in the near future.

Please note that all booked parties and weddings will go ahead unless the government insists that Isaacs must close. At the time of writing, the government is still allowing public houses to continue to trade.

Again, we’d like to thank all our customers for their support, cooperation and kind words over the past few days.

Bentleys Restaurants Limited

Dear customer,

I want to update you on the precautionary measures which Bentleys Restaurants Limited is taking to minimise the spread of COVID-19 to our customers and staff.

• Regular updates to all employees.
• Continuous training on personal and service hygiene.
• Thorough and frequent hand-washing reminders to both staff and customers.
• Methods of preventing the spread of the virus.
• Cleaning and sanitising throughout our premises.

The above is not exhaustive. We are continuing, daily, to follow and monitor official guidance from the UK Government and Public Health England.

Kind regards,

Aidan Coughlan
Bentleys Restaurants Limited.